FAQs

  • How much does shipping cost & How do you ship the Ice Cream?

We Offer Flat-Rate Shipping (2) Days & Next Day Air Shipping In The United States. We pack our frozen goods in an insulated recycled shipping box with enough dry ice to keep the contents frozen. It gets colder inside the box: -109.3°F.

     

    • What's your return policy?

    Due to the perishable and melty nature of our ice cream, we do not accept returns or exchanges. All sales are final. We do not offer any refunds. Need customer service? Contact contact@mayosdreamrolled.com

     

    •  Do you have gift cards?

    We offer gift cards and e-gift cards, which can be purchased online under "Gift Cards" or in our shop, and can be redeemed in our shop.

     

    • I have a nut allergy. Is M.D.R.I.C good for me?

    We make every flavor in a kitchen that also produces products that contain milk, eggs, peanuts, tree nuts, soy, and wheat. But we follow good manufacturing processes and organize our production, to always wash, rinse, and sanitize our equipment between each flavor. If you or the recipient has a severe allergy we recommend consulting with your doctor for further guidance before ordering.

     

    • Is there a minimum order?

    Yes, there’s a five pint minimum per order. But, remember, with our flat rate shipping you can order as much as you like and pay the same price to ship.

    • Do you deliver to a PO Box?

    No, not at this moment.  

    • Can I pick a specific delivery date?

      We are not able to take requests for delivery on a specific date.