Mayos Dream Rolled Ice Cream
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FAQs
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How much does shipping cost & How do you ship the Ice Cream?
- What's your return policy?
Due to the perishable and melty nature of our ice cream, we do not accept returns or exchanges. All sales are final. We do not offer any refunds. Need customer service? Contact contact@mayosdreamrolled.com
- Do you have gift cards?
We offer gift cards and e-gift cards, which can be purchased online under "Gift Cards" or in our shop, and can be redeemed in our shop.
- I have a nut allergy. Is M.D.R.I.C good for me?
We make every flavor in a kitchen that also produces products that contain milk, eggs, peanuts, tree nuts, soy, and wheat. But we follow good manufacturing processes and organize our production, to always wash, rinse, and sanitize our equipment between each flavor. If you or the recipient has a severe allergy we recommend consulting with your doctor for further guidance before ordering.
- Is there a minimum order?
Yes, there’s a five pint minimum per order. But, remember, with our flat rate shipping you can order as much as you like and pay the same price to ship.
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Do you deliver to a PO Box?
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Can I pick a specific delivery date?
We are not able to take requests for delivery on a specific date.
Shipping Info
At checkout, we cannot guarantee a specific day. We will ship your order as soon as possible and your account will be updated via email with tracking information as soon as the status of your order changes.
We ship Monday through Friday and our packages are delivered Tuesday through Saturday—depending on the shipping destination, shipping method, and day and time of checkout. (We don’t deliver on Sunday or Monday.)
Contingent on order volume, we estimate 4-5 business days to fulfill your order plus, 1-2 days of delivery time. Please be available to receive your order with this timeline in mind. Once your order is placed, we're unable to make edits or place orders on hold.